The trans and gender diverse community experiences a revolving door of crisis due to higher rates of housing instability, mental health and substance use challenges and limited accessible community supports. This presentation illustrates the community-level “revolving door of crisis” and explores contributing factors through qualitative and quantitative examples and case studies.
Presenters:
Aedyn Cressman | Crisis Response Coordinator, IMPACT, CMHA Waterloo-Wellington
Aedyn Cressman is a queer and trans mental health worker with a background in psychology, criminology and social service work. Passionate about bridging system-level gaps from the front line, Aedyn works for CMHA’s Integrated Mobile Police and Crisis Team (IMPACT) supporting with crisis risk assessments when mental health crises prompt police contact.
Victoria Peters | Manager, IMPACT, CMHA Waterloo-Wellington
Victoria Peters is a white, cisgender female. She has experience in front-line and leadership positions at the individual, organizational and system levels with vulnerable populations. Victoria manages the Integrated Mobile Police and Crisis Team and the Mental Health & Justice Team with CMHA WW. Victoria is mom to a trans daughter.
Presented by the Provincial Human Services and Justice Coordinating Committee on November 5, 2025.