To explore the lived experiences of patients with a psychotic or bipolar disorder and their families with emergency care during the first contact with a mobile crisis team.
Open individual interviews were held with ten patients and ten family members. Content data‐analysis was conducted.
Communication and cooperation was difficult in several cases. Personal crisis plans were not always used. Stigma was felt, especially when police‐assistance was needed. A calm, understanding attitude was appreciated.
4 Practice Implications
Focus explicitly on communication with the patient, despite the acute condition, enhances the chance of cooperation. Taking time for contact is important.
Thea H. Daggenvoorde MSc, PhD‐candidate, RN Harm J. Gijsman MD, PhD Peter J.J. Goossens PhD, APRN, RN, FEANS
Perspectives in Psychiatric Care, Volume 54, Issue 4, October 2018