Case Management for Community-Based Social Services

Case management plays a vital role in the helping professions, ensuring that service users receive the necessary services and access to the right resources to meet their unique needs and overcome challenges.

This workshop is designed to equip people who work in the social services sector with essential skills and knowledge to effectively support service users through change.

This workshop is suitable for both new and experienced “helpers”, as well as students and professionals in related fields who want to enhance their case management abilities. Whether participants are working in child welfare, mental health, healthcare, housing, or any other social service setting, the workshop provides valuable insights applicable across various domains.

Key Learning Objectives:

Understanding the Fundamentals of Case Management:

Defining case management and its role in social services/health care settings

Exploring the core principles and best practices in case management

Identifying the different phases of the case management process