2019-06-03 @ 9:00 am – 4:00 pm
In direct service work we often work with clients who are stuck or trapped in complicated emotional and social situations, leaving them feeling overwhelmed, helpless and angry or scared. We may not be able to help them turn these difficulties around in the short run. Clients then face having to dig in and struggle through whatever adversity comes their way or sink under the strain. Using recent neurological research and proven stress reduction methods, this workshop will provide practical tools that front-line workers can use to help dysregulated clients ground themselves and regain a sense of self-control and self-efficacy. Whether the client is a first-time user of a service (drop in centre, shelter) or a frequent consumer (severe and persistent mental health, residential program).