For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to ... Read more

It is common for people to struggle and experience ambivalence when considering making a change or when others may be expecting them to make one. When those working in helping ... Read more

Due to limited resources or time, our role of supporting others as counsellors and helpers is often brief. That is why it is essential to have the skills to explore ... Read more

It is very common for anyone working in the helping profession to encounter ethical dilemmas. Ethics are at the heart of competent and effective practice for anyone in the helping ... Read more

Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is ... Read more

When challenges in life occur, people naturally reach out for support from those closest to them – coworkers, friends, and family. Their initial response can go a long way in ... Read more

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations ... Read more

For those who work in a helping role, it can be very challenging when clients are vulnerable, stressed-out, or quick to engage in conflict. Complicating matters is that difficult dynamics ... Read more

For those who work with youth, managing challenging behaviours that interfere with development, learning, or success can be both frustrating and exhausting. This workshop will review challenging behaviours related to ... Read more

Many people who experience mental health concerns also live with an addiction. While working with multiple issues at the same time is complicated, recovery from both of these issues is ... Read more

Harm reduction is an approach to help people explore their relationship with substances and behaviours. It works to reduce and mitigate damage and pain, and offers strategies to increase and ... Read more

Working with individuals who have autism can be a very meaningful experience, but it is not without its challenges. With recent reports indicating that an increasing number of individuals are ... Read more

When trauma occurs, its impact can be felt physically, emotionally, relationally, and spiritually. While traditional cognitive counselling approaches may not always be helpful in decreasing reactivity or increasing feelings of ... Read more

When diversity and cultural differences lead to misunderstandings or distrust, they are often viewed as challenges to manage within our work environments. However, they are better viewed as valuable assets ... Read more

Due to limited resources and time, brief counselling interventions that are effective and efficient are becoming more in demand. This workshop is designed to move beyond general counselling skills and ... Read more

Youth who are struggling with an addiction often resist attempts at intervention. While some youth are merely experimenting, others may have larger unmet needs that can lead to a negative ... Read more

Lateral violence occurs when harmful behaviours we experience show up in our interactions with others. It is expressed in many forms including lack of trust, favouritism, and poor communication – ... Read more

Self-injury refers to deliberate, self-inflicted tissue damage such as cutting or burning. Self-injury has reached alarming proportions among our youth; studies show that 14-24% of adolescents and young adults have ... Read more

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to ... Read more