Impact of Workplace Violence Against Nurses’ Thriving at Work, Job Satisfaction, and Turnover Intention:A Cross-sectional Study – 2018

Aims and objectives
We investigated the inter-relationships between workplace violence (WPV), thriving at work, and turnover intention among Chinese nurses and explored the action mechanism among these variables.

WPV is a dangerous occupational hazard globally, and it is pervasive in the health service industry. As a corollary, WPV may produce many negative outcomes among nursing staff. Consequently, it hinders nurses’ professional performance and reduces nursing quality.

A cross-sectional online survey was conducted.

A total of 1024 nurses from 26 cities in China, recruited from February–May 2016. An anonymous questionnaire was used in this survey. Participants completed Data were collected using a demographics form and a 26-item questionnaire consisting of scales addressing WPV, thriving at work, job satisfaction, subjective well-being (SWB), and turnover intention. To evaluate multivariate relationships, some multiple linear hierarchical regression analyses were performed.

WPV significantly negatively influenced nurses’ job satisfaction and thriving at work, and significantly positively influenced nurses’ turnover intention. Job satisfaction significantly predicted thriving at work and turnover intention. Job satisfaction not only fully mediated the relationship between WPV and thriving at work, but also partially mediated the relationship between WPV and turnover intention. SWB moderated the relationship between WPV and job satisfaction and the relationship between WPV and nurses’ turnover intention.

Adverse effects of WPV were demonstrated in this study. Decreases in job satisfaction was a vital mediating factor. The moderating effect of SWB was helpful in reducing the harm of WPV to nurses and in decreasing their turnover intention.

Shihong Zhao, Yu Shi, Zhinan Sun, Fengzhe Xie, Jinghui Wang, Shue Zhang, Tianyu Gou, Xuanye Han, Tao Sun, Lihua Fan
Journal of Clinical Nursing, 15 February 2018
DOI: 10.1111/jocn.14311