CTRI – Crisis & Trauma Resource Institute

Due to limited resources or time, our role of supporting others as counsellors and helpers is often brief. That is why it is essential to have the skills to explore ... Read more

Helpers regularly encounter stories and symptoms of trauma in their roles. There is growing evidence that the impact of directly supporting others through experiences of trauma goes beyond burnout or ... Read more

During the tumultuous stage of adolescence, the brain undergoes significant changes. During this period, adolescents are more likely to engage in risk-taking behaviours, seek out novel and new experiences, and ... Read more

Youth who are struggling with an addiction often resist attempts at intervention. While some youth are merely experimenting, others may have larger unmet needs that can lead to a negative pattern of use. This workshop provides a framework for responding to a variety of addictions, including those related to substances, gaming, internet, and pornography. Participants ... Read more

Dealing with issues related to mental health in the workplace can be challenging and difficult to navigate. It is essential that organizations have the capabilities to manage mental health because early identification and support typically leads to continued productivity and retention of employees. This workshop provides a roadmap to help managers participate in conversations with ... Read more

Critical incidents are situations that occur outside of our normal frame of reference and challenge us to understand and cope with what has happened. Critical Incident Group Debriefing (CIGD) is a short-term group intervention process that focuses on an immediate event. CIGD is one of several methods that may be utilized to lessen the likelihood ... Read more

Harm reduction is an approach to help people explore their relationship with substances and behaviours. It works to reduce and mitigate damage and pain, and offers strategies to increase and promote safety, choice, and control. Harm reduction moves away from traditional understandings of “addiction” as a disease, and responses that are based on assumed morality ... Read more

Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores five key principles ... Read more

It is common for people to struggle and experience ambivalence when considering making a change or when others may be expecting them to make one. When those working in helping roles encounter this ambivalence in their clients, it is often interpreted as resistance and they may feel unable to respond in an effective way. By ... Read more

Embracing neurodiversity in your workplace means creating a more adaptable environment where everyone can thrive. And when you cultivate a culture of acceptance and inclusion, you tap into the unique strengths of neurodivergent individuals. These include enhanced creativity, innovation, productivity, problem-solving, and collaboration. This workshop teaches you how to build a neuroinclusive workplace culture through ... Read more

Many people who experience mental health concerns also live with an addiction. While working with multiple issues at the same time is complicated, recovery from both of these issues is possible with an integrated, person-centred, and trauma-informed approach. This workshop provides a framework for assisting people to move forward with healthy ways of coping. Participants ... Read more

A compassionate and trauma-informed approach to leadership is essential for creating healthy workplace cultures. Trauma is prevalent in our world and has an impact on many of the people we interact with, including staff and colleagues. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores how to lead with a trauma-informed ... Read more

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment ... Read more

Helping children work through adverse childhood experiences (ACEs) is difficult but important work because they can have lifelong effects on mental, physical, and relationship health. This workshop provides a deeper understanding of trauma's effects on a child's brain and teaches practical strategies for supporting children and their caregivers. You will discover how to identify ACEs, ... Read more

Dementia is a growing concern, especially as the number of people who are affected by it increases. Given the changes and challenges people with Alzheimer’s and other forms of dementia experience, caregivers and helpers can face uncertainty in how to provide care, and often need to adjust their communication and support strategies. This workshop focuses ... Read more

Working with individuals who have autism can be a very meaningful experience, but it is not without its challenges. With recent reports indicating that an increasing number of individuals are on the autism spectrum, a greater number of care providers are encountering individuals with autism as part of their work and life. While every person ... Read more

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This workshop is designed to provide practical strategies for dealing with clients and customers over the ... Read more