Upcoming Events

Mental health concerns will directly impact one in every five people. The remaining four will know a friend, family member, co-worker, or acquaintance that struggles with their mental health. It is essential that organizations build capacity to support those with mental health concerns because early identification and support typically lead to continued employee well-being. This workshop will explore factors affecting mental health, give participants a general overview of common adult mental illnesses, and, most importantly, show how to be a…

In many organizations it is common to find employees suffering from the adverse effects of stress. In the helping field, there are additional factors related to the nature of supporting people that can contribute to compassion fatigue or secondary trauma symptoms. Left unmanaged, stress can lead to unproductive patterns and result in loss of focus, motivation, and productivity. This workshop will help participants identify personal stress factors and introduce them to practical methods for successfully managing stress. Participants will have…

In many organizations it is common to find employees suffering from the adverse effects of stress. In the helping field, there are additional factors related to the nature of supporting people that can contribute to compassion fatigue or secondary trauma symptoms. Left unmanaged, stress can lead to unproductive patterns and result in loss of focus, motivation, and productivity. This workshop will help participants identify personal stress factors and introduce them to practical methods for successfully managing stress. Participants will have…

This three-part interactive and engaging workshop series will enhance the skills of participants to better support clients/patients who drink beyond Canada’s Low-Risk Alcohol Drinking Guidelines and/or experience alcohol dependency. This course will provide practical, applicable tools for helping professionals to employ in their work. Learning Objectives To become familiar with Canada’s Low-Risk Alcohol Drinking Guidelines and its functions.To identify the helpers and clients who may benefit from use of the guidelines.To learn about the development of alcohol-use issues including signs,…

The ability to regulate one’s body and find balance in emotion, thought, and physical health is at the core of healing and well-being. This workshop is designed to first teach participants to develop these skills for themselves. From this base, the application of mindfulness-based strategies in counselling work is explored. In this highly experiential training, participants will practice mindfulness, regulation, and activation strategies meant to promote compassionate self-awareness and emotional balance. The skills learned are relevant and applicable for working…

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This workshop is designed to provide practical strategies for dealing with clients and customers over the phone who are in a heightened emotional state. Participants will learn over-the-phone techniques for de-escalating anger, resolving conflict, and communicating effectively.

Fetal Alcohol Spectrum Disorder (FASD) is one of the most prevalent brain-based disabilities. As a result, there is a growing need for caregivers to acquire increased knowledge and practical skills to support children, adults, and families living with FASD. This workshop will review five pillars for success when supporting individuals with FASD. These include a focus on Strengths, Healthy Relationships, Promoting FASD Self Awareness, Adaptations Strategies, and Team-Based Support. Participants will transfer newfound knowledge about FASD into practical and meaningful…

This three-part interactive and engaging workshop series will enhance the skills of participants to better support clients/patients who drink beyond Canada’s Low-Risk Alcohol Drinking Guidelines and/or experience alcohol dependency. This course will provide practical, applicable tools for helping professionals to employ in their work. Learning Objectives To become familiar with Canada’s Low-Risk Alcohol Drinking Guidelines and its functions.To identify the helpers and clients who may benefit from use of the guidelines.To learn about the development of alcohol-use issues including signs,…

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of…

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This webinar is designed to provide practical strategies for dealing with clients and customers over the phone who are in a heightened emotional state. Participants will learn over-the-phone techniques for de-escalating anger, resolving conflict, and communicating effectively.

Many people who experience mental health concerns also live with an addiction. While working with multiple issues at the same time is complicated, recovery from both of these issues is possible with an integrated, person-centred, and trauma-informed approach. This workshop provides a framework for assisting people to move forward with healthy ways of coping. Participants will explore the experience of living with an addiction and mental health concerns, be provided with an understanding of contributing and protective factors, and learn…

A concurrent disorder is a condition where a person experiences both mental illness and a substance abuse disorder. Concurrent disorders can manifest in a variety of combinations for example anxiety disorder and alcohol abuse or bipolar disorder and opioid addiction and dependence etc. Experienced Practitioners will discuss challenges and best practices in delivering community-based support for drug use and mental health disorders.

Harm reduction is an approach to help people explore their relationship with substances and behaviours. It works to reduce and mitigate damage and pain, and offers strategies to increase and promote safety, choice, and control. Harm reduction moves away from traditional understandings of “addiction” as a disease, and responses that are based on assumed morality and abstinence, or fear and punishment. This workshop explores the principles of harm reduction, how it works, and to whom it may apply. Participants will…

Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. This webinar explores how to build a trauma-informed culture in a workplace setting that integrates knowledge throughout the organization. Guiding principles will be explored for increasing emotional and physical safety, culturally sensitive empowerment, and creating greater resilience for all parts of an organization.

Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores five key principles to integrate a trauma-informed approach throughout the organization. By embracing these principles, participants can better contribute to the positive transformation of individuals and relationships affected…

Cutting.  Burning.  Extreme risk-taking.  There has been an explosion of self-harm among teenagers in the last 10 years.  Why?  What could possibly drive young people, in the prime of their lives, to hurt themselves in such dramatic and widespread ways? This webinar will define a new (DSM-V) syndrome, called Non-Suicidal Self-Injury Disorder.  The epidemiology and prevalence will be described, along with an explanation of the underlying root causes of self-harm.  The central roles of social media, emotion dysregulation, and insecure…

When diversity and cultural differences lead to misunderstandings or distrust, they are often viewed as challenges to manage within our work environments. However, they are better viewed as valuable assets to organizational health. This workshop examines specific elements of diversity and culture as they relate to communicating, power differentials, and experiences of discrimination. Participants will learn strategies for working with differences and promoting inclusion in the workplace.

Burnout is a familiar state for many passionate and determined people. It feels like perpetual exhaustion. We know we’ve pushed limits a few times too many, and we feel the price of that. Constant pressure to accomplish more, and faster, with fewer resources is a common contributor in many professional environments. This training outlines what burnout is, why it's so prevalent in today's workplace, and how the pandemic has exacerbated it. We will discuss some of the dominant discourses that…