- Provincial Committee
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- Biennial Conference
Provincial HSJCC Biennial Conference
The Provincial HSJCC Biennial Conference is the network’s premiere educational event bringing together over 400 professionals and persons with lived experience from across Ontario.
Navigating Difficult Client Relationships
September 7 @ 9:00 am – 4:00 pm
For those who work in a helping role, it can be very challenging when clients are vulnerable, stressed-out, or quick to engage in conflict. Complicating matters is that difficult dynamics in the relationship are often amplified by different styles of communicating. This workshop reviews what contributes to these challenges, including the intra-personal, inter-personal, and organizational factors. By looking at case studies, participants will learn how to alter their interactions with clients they find difficult in order to transform unhealthy relational patterns into more positive interactions and outcomes.
$249.00 – $279.00