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Ottawa, ON Canada

May 2019

Navigating Difficult Client Relationships

May 27 @ 9:00 am - 4:00 pm
Ottawa Ottawa, ON Canada + Google Map

For those who work in a helping role, it can be very challenging when clients are vulnerable, stressed-out, or quick to engage in conflict. Complicating matters is that difficult dynamics in the relationship are often amplified by different styles of communicating. This workshop reviews what contributes to these challenges, including the intra-personal, inter-personal, and organizational factors. By looking at case studies, participants will learn how to alter their interactions with clients they find difficult in order to transform unhealthy relational…

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June 2019

Vicarious Trauma – Strategies for Resilience

June 17 @ 9:00 am - 4:00 pm
Ottawa Ottawa, ON Canada + Google Map
$209 – $235

Helpers regularly encounter stories and symptoms of trauma in their roles. There is growing evidence that the impact of directly supporting others through experiences of trauma goes beyond burnout or fatigue. The toll of witnessing intense human experiences and emotions can contribute to a negative transformation of a helper’s own sense of safety, and of being competent and purposeful. This workshop will provide participants with the opportunity to examine their own experiences and become aware of the signs of both…

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November 2019

Issues of Substance 2019

November 25 @ 8:00 am - November 30 @ 5:00 pm
Ottawa Ottawa, ON Canada + Google Map

The theme for CCSA's IOS 2019 conference is Evidence and Perspectives​, Compassion and Action. Substance use and addiction are serious concerns in Canada. They have a negative impact on individuals' relationships and responsibilities wit​hin communities, workplaces, volunteer organizations and educational institutions. In addition, substance use costs our society an estimated $38 billion per year.​ The current landscape in the field of substance use and addiction in Canada is growing more complex. The need for research and action is greater than…

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