Managing Difficult Phone Calls
VirtualHandling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations ... Read more
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations ... Read more
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to ... Read more
It is common for people to struggle and experience ambivalence when considering making a change or when others may be expecting them to make one. When those working in helping ... Read more
Did you know that in Canada, women are twice as likely as men to experience depression or anxiety? Despite this statistic, the complex factors behind this disparity remain unclear. Join ... Read more
Did you know that in Canada, women are twice as likely as men to experience depression or anxiety? Despite this statistic, the complex factors behind this disparity remain unclear. Join ... Read more
This two-part interactive and engaging workshop will explore new ways for participants to integrate trauma-informed and trauma-sensitive practices into their work and workplaces. Participants will have an opportunity to learn ... Read more
Join this webinar to hear from experts and practitioners in Canada and the United Kingdom to help manage hoarding among Housing First clients. This webinar is the sixth in the ... Read more
Participants will have an opportunity to apply trauma-informed practices to engage 2SLGBTQI+ clients with suicidal ideation. After a brief review of information on suicidal ideation, most of the session will ... Read more
Due to limited resources or time, our role of supporting others as counsellors and helpers is often brief. That is why it is essential to have the skills to explore ... Read more
This is an interactive workshop that builds mental healthawareness and draws on empathy as a support strategy.The workshop objectives include:
In this webinar, Naiima Farah, a Faculty Counsellor from George Brown College, joins us to discuss Black Student mental health. She will present on the contributing factors to mental health ... Read more
People who struggle to regulate their intense emotional experiences often feel like they are at the mercy of reactive coping patterns. It can seem like these emotional storms hijack their ... Read more
This two-part interactive and engaging workshop will explore new ways for participants to integrate trauma-informed and trauma-sensitive practices into their work and workplaces. Participants will have an opportunity to learn ... Read more
Expressive Arts (ExA) refers to the use of creativity and artmaking for personal and collective transformation. This immersive and interactive workshop is a discussion of the relationship between Arts and ... Read more
Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is ... Read more
During the tumultuous stage of adolescence, the brain undergoes significant changes. During this period, adolescents are more likely to engage in risk-taking behaviours, seek out novel and new experiences, and ... Read more
In this training, Dr. Adele Lafrance will share lessons learned as a psychologist and research scientist actively engaged in both fields – psychedelic medicine and conventional psychology/psychotherapy. Supported by anecdotes, ... Read more
In response to the multiple and persistent barriers that newcomer patients face in navigating the health and social service systems in Toronto, the Crossroads Refugee Health Clinic at Women’s College ... Read more
The social impacts of ADHD can vary from disruptions at school and work, to negatively affected relationships and an increase in risk-taking behaviour. This workshop provides practical strategies and interventions ... Read more
Due to limited resources and time, brief counselling interventions that are effective and efficient are becoming more in demand. This workshop is designed to move beyond general counselling skills and ... Read more