For those who work in a helping role, it can be very challenging when clients are vulnerable, stressed-out, or quick to engage in conflict. Complicating matters is that difficult dynamics ... Read more
We are all influenced by stories. In some of these stories, we are active players; other stories are thrust upon us. When problems occur (as they inevitably do), “problem stories” ... Read more
This will be an in-person only event focused on how access to specialized clinical impacts independence, inclusion and quality of life. This will be a full day of presentations on ... Read more
Due to limited resources or time, our role of supporting others as counsellors and helpers is often brief. That is why it is essential to have the skills to explore ... Read more
If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations ... Read more
Some of the Topics Included Politely Ending the Conversation The Complexity of Phone Communication Qualities of a Skilled Communicator Key Skills for the Phone – Tone, Volume, and Inflection Communication ... Read more
Trauma is a wound that injures us emotionally, psychologically, physically, and spiritually. As a result, the impact of trauma can be far-reaching and enduring. This workshop provides an overview of ... Read more
In high-stress and complex work environments, those who provide care and support to others need intentional support, skills and care to sustain themselves in the work. Learning and using different ... Read more
Working with individuals who have autism can be a very meaningful experience, but it is not without its challenges. With recent reports indicating that an increasing number of individuals are ... Read more
Trainer: Paula HutchinsonPaula is an enthusiastic educator, trainer, and consultant, with a rich and varied work background working in schools, community-based non-profits, and clinical settings. She specializes in emotional intelligence, ... Read more
Complex trauma develops when threat, neglect, or abuse is chronic, relational, or begins early in life. Its impacts are far-reaching; shaping identity, emotional regulation, relationships, and a client’s felt sense ... Read more
Walk-in clinics and other forms of quick access to services have become a key part of the landscape of service delivery in Ontario as outlined in the policy paper, “No ... Read more
This training is designed for anyone working in the helping professions, personal caregivers or anyone with an interest in the areas of compassion fatigue, vicarious trauma and self-care.Participants of this ... Read more
In this training, Indigenous Perspectives on the Mental Health of Children and Youth, participants will explore the current impacts of colonization specifically on Indigenous children and youth and how helpers ... Read more
In this training, Indigenous Perspectives on the Mental Health of Children and Youth, participants will explore the current impacts of colonization specifically on Indigenous children and youth and how helpers ... Read more
Many of the challenges that we experience are based on irrational and unhelpful thought patterns that impact both our feelings and our behaviour. Cognitive Behavioural Therapy (CBT) is a time-sensitive, ... Read more
Client care is an essential responsibility in many helping roles. This workshop teaches you how to build strong, trauma-informed relationships with the people you support. You will learn practical skills ... Read more
Fetal alcohol spectrum disorder (FASD) is a brain injury caused by prenatal alcohol exposure. It is one of the most prevalent neurodevelopmental disorders, and there is a growing need for ... Read more
When challenges in life occur, people naturally reach out for support from those closest to them – coworkers, friends, and family. Their initial response can go a long way in ... Read more
Some of the Topics IncludedDefining Diversity, Equity, and InclusionDifferences Between Equity and EqualityWhat Does Inclusion and Exclusion Look Like in Your Organization?Inclusive Language ConsiderationsMaking Decisions with DEI in MindRecognizing and ... Read more