Virtual

Confronting Suicidal Ideation and High-Risk Behaviour has a particular focus on the human aspects of high-risk behavior seen from both the perspective of the client and the professional. This course addresses: research about suicidal ideation and high-risk behaviour, talking about suicide with clients and colleagues and suggestions for simple organizational shifts that could make for a ... Read more

Many of the challenges that we experience are based on irrational and unhelpful thought patterns that impact both our feelings and our behaviour. Cognitive Behavioural Therapy (CBT) is a time-sensitive, structured, and present-oriented form of counselling that focuses on problem solving and teaching individuals how to modify these distorted patterns of thinking. CBT is also ... Read more

Self-injury refers to deliberate, self-inflicted tissue damage such as cutting or burning. Self-injury has reached alarming proportions among our youth; studies show that 14-24% of adolescents and young adults have engaged in this behaviour at least once, with a quarter of these reporting current, chronic self-injury. Helpers are increasingly encountering young people who are involved ... Read more

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This workshop is designed to provide practical strategies for dealing with clients and customers over the ... Read more

Working with individuals who have autism can be a very meaningful experience, but it is not without its challenges. With recent reports indicating that an increasing number of individuals are on the autism spectrum, a greater number of care providers are encountering individuals with autism as part of their work and life. While every person ... Read more

Dementia is a growing concern, especially as the number of people who are affected by it increases. Given the changes and challenges people with Alzheimer’s and other forms of dementia experience, caregivers and helpers can face uncertainty in how to provide care, and often need to adjust their communication and support strategies. This workshop focuses ... Read more

Helping children work through adverse childhood experiences (ACEs) is difficult but important work because they can have lifelong effects on mental, physical, and relationship health. This workshop provides a deeper understanding of trauma's effects on a child's brain and teaches practical strategies for supporting children and their caregivers. You will discover how to identify ACEs, ... Read more

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment ... Read more

In this training, participants will explore the current impacts of colonization specifically on Indigenous children and youth and how helpers with differing worldviews can come together to consider values, ethics and spiritual beliefs that shape their practice. Participants will identify and explore practices that focus on identity development, strength and culture-based initiatives and active and ... Read more

A compassionate and trauma-informed approach to leadership is essential for creating healthy workplace cultures. Trauma is prevalent in our world and has an impact on many of the people we interact with, including staff and colleagues. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores how to lead with a trauma-informed ... Read more

Many people who experience mental health concerns also live with an addiction. While working with multiple issues at the same time is complicated, recovery from both of these issues is possible with an integrated, person-centred, and trauma-informed approach. This workshop provides a framework for assisting people to move forward with healthy ways of coping. Participants ... Read more

The focus of the training will be to examine how the principles of trauma-informed practice apply in the supervisory context.  The course will examine approaches to supervision and performance reviews, strengthening the team’s ability to implement trauma-informed care.  Approaches to incident debriefing will be explored, with particular emphasis on client and staff safety. Finally, supervisory ... Read more

Embracing neurodiversity in your workplace means creating a more adaptable environment where everyone can thrive. And when you cultivate a culture of acceptance and inclusion, you tap into the unique strengths of neurodivergent individuals. These include enhanced creativity, innovation, productivity, problem-solving, and collaboration. This workshop teaches you how to build a neuroinclusive workplace culture through ... Read more

It is common for people to struggle and experience ambivalence when considering making a change or when others may be expecting them to make one. When those working in helping roles encounter this ambivalence in their clients, it is often interpreted as resistance and they may feel unable to respond in an effective way. By ... Read more

Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores five key principles ... Read more

Harm reduction is an approach to help people explore their relationship with substances and behaviours. It works to reduce and mitigate damage and pain, and offers strategies to increase and promote safety, choice, and control. Harm reduction moves away from traditional understandings of “addiction” as a disease, and responses that are based on assumed morality ... Read more